• No : 23544
  • Release Date : 2018/09/14 15:07
  • Update : 2018/09/25 17:13
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When the screen is black and unresponsive while the rugged model is being used

While the rugged model is being used, the power LED is on, but the screen is black and does not make any sound when touched. What should I do?
Category : 

Answer

If the screen goes black while the rugged model is being used, check the power LED status.
・ The LED is on in blue.
　　The display may be damaged or the system application may be in error. Rewrite the project data.
・ The LED is on in orange.
　　The GOT is in screen saver mode.
　　When a read device of the system information is set, the device turns on, and the status turns to be forced screen saver mode.
　　Check the read device settings of the system information.

If this does not help, refer to the following.
GOT2000 Series User's Manual (Hardware) (SH(NA)-081194ENG-X)
"12.1.1 GOT status check sheet"
Product Name
Human-Machine Interfaces(HMIs)-GOT
Product Category
Rugged model
Series
GOT2000 Series