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FAQ within [ GT27 ]
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Use of a commercially available USB cable for the GOT2000 series
While you can use commercially available USB cables for the GOT2000 series, we have guaranteed the operation only when one of the following cables is used. ... More Details >>
- No:23491
- Release Date:2018/09/14 15:06
- Update:2018/09/25 17:36
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Operating the screen gesture function
The screen gesture function allows you to zoom in and out on the base screen with pinch-in and pinch-out gestures, and to scroll the base screen with a swipe... More Details >>
- No:23485
- Release Date:2018/09/14 15:06
- Update:2025/10/09 18:37
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Object gesture function while using the GOT remote access function
You cannot use the object gesture function from the VNC client while using the GOT remote access function (VNC server function). More Details >>
- No:23466
- Release Date:2018/09/14 15:06
- Update:2025/10/09 18:07
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Operating the objects with the gesture function using the SoftGOT-GOT link function
You cannot operate the objects of the GOT with the gesture function using the SoftGOT-GOT link function, since GT SoftGOT2000 does not support the gesture fu... More Details >>
- No:23464
- Release Date:2018/09/14 15:06
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The IP address of the GOT is used for another device (including GOT) as well. Please change the IP address of the GOT to another one by one of the following ... More Details >>
- No:23449
- Release Date:2018/09/14 15:06
- Update:2018/09/26 17:10
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Asynchronous screen display with the VNC server function
Different screens cannot be displayed on the GOT screen (VNC server) and VNC client screen with the VNC server function. To display different screens, use t... More Details >>
- No:23425
- Release Date:2018/09/14 15:06
- Update:2020/01/07 15:46
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Compatibility of communication cables for the GOT1000 series
Only when the connectors have the same number of pins, shape, and communication format, the communication cable for the GOT1000 series can be used for the GO... More Details >>
- No:23422
- Release Date:2018/09/14 15:06
- Update:2018/09/26 16:38
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Differences in the panel cutting dimensions from the GOT1000 series
The GOT1000 series and GOT2000 series have the same panel cutting dimensions when their models are the same in screen sizes (excluding the GT25 open frame mo... More Details >>
- No:23421
- Release Date:2018/09/14 15:06
- Update:2018/09/26 16:37
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Refreshing the monitor screen in screen gesture mode
The monitor screen may or may not be refreshed in screen gesture mode as listed in the table below. 1. GT37 model The monitor screen refreshes. * For the ... More Details >>
- No:23469
- Release Date:2018/09/14 15:06
- Update:2025/10/09 18:11
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Gesture functions available for the historical data list display
The following gestures are available for the historical data list. • Swipe along the time axis: Scrolls half a page of the historical data list in the swipe... More Details >>
- No:23456
- Release Date:2018/09/14 15:06
- Update:2025/10/09 18:00
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