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Factory Automation

FAQ

Factory Automation

FAQAbout Products

  • No : 45300
  • Release Date : 2025/10/23 10:53
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Black GOT screen

The GOT screen is black. The screen does not respond to touch. Consider the following causes.

Category : 

Answer

If the GOT screen is black and does not respond to touch, check the POWER LED on the main unit.

• Solid yellow/green
 Cause 1: Communication error
 Solution 1: Check that the controller settings are correct using the utility or screen design software. 
 Cause 2: Display damage or system application error
 Solution 2: Rewrite the package data. 
 Cause 3: Objects not displayed because of insufficient security level
 Solution 3: Log in again as a user with a higher security level. 
• Slow flashing yellow/green (fade-in 3 seconds/fade-out 3 seconds)
 Cause: Screen saver is active
 Solution: Check the status of System signal 1-1.b1 (Forced Screen Saver Enable signal). 
• Flashing yellow/green
 Cause: Decreased brightness or failure of the LCD backlight
 Solution: Contact the supplier. 
• Black (off)
 Cause: Power is not supplied to the GOT. 
 Solution: Check the power supply wiring and power supply voltage to the GOT.

If the solutions above do not resolve the problem, refer to the screen design software manual.

Product Name
Human-Machine Interfaces(HMIs)-GOT
Product Category
GOT
Series
GOT3000 Series

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