FAQ


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FAQ
Black GOT screen
The GOT screen is black. The screen does not respond to touch. Consider the following causes.
Answer
If the GOT screen is black and does not respond to touch, check the POWER LED on the main unit.
• Solid yellow/green
Cause 1: Communication error
Solution 1: Check that the controller settings are correct using the utility or screen design software.
Cause 2: Display damage or system application error
Solution 2: Rewrite the package data.
Cause 3: Objects not displayed because of insufficient security level
Solution 3: Log in again as a user with a higher security level.
• Slow flashing yellow/green (fade-in 3 seconds/fade-out 3 seconds)
Cause: Screen saver is active
Solution: Check the status of System signal 1-1.b1 (Forced Screen Saver Enable signal).
• Flashing yellow/green
Cause: Decreased brightness or failure of the LCD backlight
Solution: Contact the supplier.
• Black (off)
Cause: Power is not supplied to the GOT.
Solution: Check the power supply wiring and power supply voltage to the GOT.
If the solutions above do not resolve the problem, refer to the screen design software manual.
- Product Name
- Human-Machine Interfaces(HMIs)-GOT
- Product Category
- GOT
- Series
- GOT3000 Series