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- FAQ > Human Machine Interfaces > Human Machine Interfaces MELHMI-GOT > GOT2000 Series > Black GOT screen
FAQ
Black GOT screen
The GOT screen is black. The screen does not respond to touch. Consider the following causes.
- Category :
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- FAQ > Human Machine Interfaces > Human Machine Interfaces MELHMI-GOT > GOT2000 Series
- FAQ > Human Machine Interfaces > Human Machine Interfaces MELHMI-GOT > GOT2000 Series > GT27
- FAQ > Human Machine Interfaces > Human Machine Interfaces MELHMI-GOT > GOT2000 Series > GT25
- FAQ > Human Machine Interfaces > Human Machine Interfaces MELHMI-GOT > GOT2000 Series > GT21
- FAQ > Human Machine Interfaces > Human Machine Interfaces MELHMI-GOT > GOT2000 Series > GT25 Rugged
Answer
If the GOT screen is black and does not respond to touch, check the POWER LED on the main unit.
• Solid orange
Cause: Screen saver is active
Solution: Check the status of System signal 1-1.b1 (Forced Screen Saver Enable signal).
• Solid blue
Cause 1: Communication error
Solution 1: Check that the controller settings are correct using the utility or screen design software.
Cause 2: Insufficient security level
Solution 2: Log in again as a user with a higher security level.
Cause 3: Display damage or system application error
Solution 3: Rewrite the package data.
• Off
Cause: Power is not supplied to the GOT.
Solution: Check the power supply wiring and power supply voltage to the GOT.
If the solutions above do not resolve the problem, refer to the hardware manual.
- Product Name
- Human-Machine Interfaces(HMIs)-GOT
- Product Category
- GOT
- Series
- GOT2000 Series